Chirp won’t pair to my phone

If you’re having difficulty pairing Chirp to your smartphone ensure your Bluetooth is switched on, and Airplane Mode is switched off. You need to be on the pairing page in the app (Step 4) and the red light on Chirp should be flashing - give Chirp five strong shakes to wake it up and activate the red light. For full instructions on how to pair Chirp to your smartphone take a look at this article.

Still not pairing? Double check that your device supports Chirp.

Which smartphones support Chirp?

  • Lowest iOS Device Supported – iPhone 5
  • Lowest Android Version Supported – Android Lollipop (5.0)
  • Tablets and iPads are not supported.

If none of the above tips do the trick, call us on +1800 317 466 or email so we can help you out.

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